Why your New Year plan is the same every year, how to respond to feedback instead of ignoring it, why you should stop micromanaging your marketing agency, and the truth about marketing psychology over revenue.
Learn why customers care about experience over food, how every person compounds into future growth, and why marketing gets customers in the door but experience brings them back again and again.
Discover why 99% of successful restaurant clients wanted change while the 1% who dictate strategy fail, why AI is not just ChatGPT, and what actually separates thriving restaurants from struggling ones.
The brutally honest truth about why your restaurant offers fail, why hiring agencies without participation produces nothing, and what actually separates successful restaurants from struggling ones.